Pursuant to Art. 13 sec. 1 and 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and against the free movement of such data, and on the repeal of Directive 95/46 / EC ( General Data Protection Regulation or "GDPR") we would like to inform you that: 1. The administrator of your personal data is the entity offering the advertised products or services. 1. BOTLAND Sp. K., Gola 25A, 63-640 Bralin. NIP: 619-202-35-94 2. Your personal data will be processed in order to consider your complaint regarding defects found in the purchased product / service, in accordance with art. 6 s 1 liter b GDPR (performance of a warranty agreement) or in accordance with Art. 6 s 1 letter C of the GDPR (in the case of claims under the warranty for defects) and in addition to keeping records of complaints on the basis of the article. 6 s.1 lit. f GDPR (legitimate interest of the data controller) and for the purposes of protection, correspondence or contact when assessing the complaint. 3. The recipient of your personal data will be: a) IT companies in the scope of services: computer hardware, electronic information and document flow system, software, b) the company operating the complaint system, i.e. Reklamator.com.pl, Kochanowskiego 14/30 , 01-864 Warszawa c) law offices, d) courier companies, e) corrections of suppliers of reported complaints, f) a company for the destruction of documents, g) entities operating within the capital group, h) only entities authorized to obtain personal data on the basis of legal provisions rights or cooperating entities "complaint process, such entities will process the data in consultation with the administrator and only in accordance with the administrator's instructions. 4. Your personal data will be stored until the expiry of the limitation period for claims under the warranty or warranty and further the scope of the register of complaints kept by the administrator until you object to data processing date for this purpose (maximum 10 years). 5. Under the conditions specified in the provisions of the GDPR, you have the following rights: 1. the right to request the administrator to access your personal data, rectify it, delete it, limit processing and the right to transfer data. 2.right to object, including profiling, to processing on a legally justified basis, the interest of the data controller. 3.the right to lodge a complaint with the supervisory body (the President of the Personal Data Protection Office) if it is found that the processing of your personal data is contrary to the provisions of the general regulation on the protection of personal data. 6. Your data will not be processed in an automated manner, even in the form of profiling. 7. Providing your personal data is voluntary, but necessary for proper reporting.